Freshservice
Freshservice MCP Server provides a bridge between AI assistants and the Freshservice IT service management platform, enabling comprehensive ticket management and service catalog operations. Built by Gopi Krishnan, Maanaesh Swamy, and Vijay Ragunath, it offers tools for creating, updating, and filtering tickets; managing service requests; handling conversations; and working with products, requesters, agents, and groups. The server handles Freshservice API authentication and implements a wide range of endpoints covering the core functionality of the platform. It's particularly valuable for IT support teams who need to integrate Freshservice capabilities into conversational AI interfaces without managing the complexities of the Freshservice API directly.
Composite of vulnerability cleanliness, spec conformance, provenance, stability, and usage signals — scanned and weighted by Cognium. Human and agent signals are tracked separately.
View full trust & usage report →Metadata
- Version
- 1.0.0
- Skill type
- atomic
- Execution layer
- mcp-remote
- Category
- security
- Source
- PulseMCP
- Repository
- github.com/effytech/freshservice_mcp
- Author type
- human
- Updated
- 2026-05-27
Use via MCP
Resolve Freshservice from your agent
Streamable HTTP transport at https://api.skillsregistry.net/mcp. No auth for read tools. Discovery: .well-known/mcp.json.
One command in your shell — Claude Code wires it up and verifies the connection. Run /mcp in any session to confirm.
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp --scope user for --scope project to commit it to .mcp.json.