Freshdesk
Freshdesk MCP Server provides a bridge between AI assistants and the Freshdesk customer support platform, enabling comprehensive ticket management and knowledge base operations. Built by Gopi Krishnan and Maanaesh Swamy at effy, it offers tools for creating, updating, and searching tickets; managing contacts and agents; handling conversations; and working with canned responses and solution articles. The server handles Freshdesk API authentication through environment variables and implements over 30 endpoints covering the core functionality of the platform. It's particularly valuable for support teams who need to integrate Freshdesk capabilities into conversational AI interfaces without managing the complexities of the Freshdesk API directly.
Composite of vulnerability cleanliness, spec conformance, provenance, stability, and usage signals — scanned and weighted by Cognium. Human and agent signals are tracked separately.
View full trust & usage report →Metadata
- Version
- 1.0.0
- Skill type
- atomic
- Execution layer
- mcp-remote
- Category
- security
- Source
- PulseMCP
- Repository
- github.com/effytech/freshdesk_mcp
- Author type
- human
- Updated
- 2026-05-27
Use via MCP
Resolve Freshdesk from your agent
Streamable HTTP transport at https://api.skillsregistry.net/mcp. No auth for read tools. Discovery: .well-known/mcp.json.
One command in your shell — Claude Code wires it up and verifies the connection. Run /mcp in any session to confirm.
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp--scope user for --scope project to commit it to .mcp.json.