# mcp-gemini-support-agent

> mcp-gemini-support-agent — zzz23hao-mcp-gemini-support-agent. Use this tool when you need to automate IT support tasks, such as searching knowledge bases and tickets, or drafting tickets, with evidence-grounded responses. It solves problems like streamlining support workflows and improving response accuracy, taking in user queries and outputting relevant information and ticket drafts. Ideal for use in IT support environments where efficient and informed assistance is crucial.

Canonical page: https://skillsregistry.net/skills/zzz23hao-mcp-gemini-support-agent  
JSON: https://api.skillsregistry.net/v1/skills/zzz23hao-mcp-gemini-support-agent

## Description

Evidence-grounded IT support agent: Gemini function calling over an MCP-style tool server (KB search, ticket search, ticket drafts), with a 60-question eval harness, LLM judge, and OpenTelemetry tracing.

## Trust

- **Trust score (0–1):** 0.50
- **Verification tier:** unverified

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** container
- **Runtime environment:** vm
- **Updated:** 2026-10-14

## Source

- **Source listing:** [GitHub](https://github.com/Zzz23hao/mcp-gemini-support-agent)

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "zzz23hao-mcp-gemini-support-agent"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/zzz23hao-mcp-gemini-support-agent` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/zzz23hao-mcp-gemini-support-agent/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt