# vidal-helpdesk-mcp

> Use this tool when you need to automate helpdesk operations for your Swiss SME, enabling efficient ticket management and resolution through natural language processing. It solves problems of manual ticket handling, providing autonomous orchestration and compliance with revDSG regulations. With Supabase persistence, it accepts natural language inputs and generates organized ticket outputs, streamlining helpdesk workflows.

Canonical page: https://skillsregistry.net/skills/vidal-renao-vidal-helpdesk-mcp  
JSON: https://api.skillsregistry.net/v1/skills/vidal-renao-vidal-helpdesk-mcp

## Description

Enterprise-grade AI-powered helpdesk MCP server for Swiss SMEs, enabling autonomous ticket orchestration via natural language with Supabase persistence and revDSG compliance.

## Trust

- **Trust score (0–1):** 0.80
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** database
- **Updated:** 2026-09-19

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/na0lri05tp)
- **Repository:** <https://github.com/vidal-renao/vidal-helpdesk-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "vidal-renao-vidal-helpdesk-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/vidal-renao-vidal-helpdesk-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/vidal-renao-vidal-helpdesk-mcp/pull`

---
SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt