# ai-customer-support-agent

> ai-customer-support-agent — victorpreston-ai-customer-support-agent. Use this tool when you need to automate customer support tasks, route complex inquiries to human agents, or provide personalized responses to customer queries. It solves problems such as inefficient support workflows, high volumes of customer inquiries, and limited agent availability. The tool takes in customer queries as input and outputs relevant responses, routing tasks to human agents when necessary, making it ideal for businesses seeking to enhance their customer support experience.

Canonical page: https://skillsregistry.net/skills/victorpreston-ai-customer-support-agent  
JSON: https://api.skillsregistry.net/v1/skills/victorpreston-ai-customer-support-agent

## Description

Multi-agent AI customer support system built with LangGraph, LangChain, OpenAI, and RAG, showcasing a modular architecture for intelligent task routing, retrieval, tool use and human-in-the-loop workflows.

## Trust

- **Trust score (0–1):** 0.72
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** container
- **Runtime environment:** vm
- **Updated:** 2026-09-28

## Source

- **Source listing:** [GitHub](https://github.com/victorpreston/ai-customer-support-agent)

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "victorpreston-ai-customer-support-agent"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/victorpreston-ai-customer-support-agent` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/victorpreston-ai-customer-support-agent/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt