# FreeScout MCP Server

> Use this tool when you need to automate and streamline helpdesk ticket management, as it fetches, analyzes, and updates tickets, drafts replies, and searches with advanced filters via the Model Context Protocol. It solves problems related to efficient ticket handling, reply drafting, and searching, making it ideal for customer support teams. The tool accepts ticket data as input and outputs updated tickets, drafted replies, and search results, making it a valuable asset for organizations seeking to optimize their helpdesk operations.

Canonical page: https://skillsregistry.net/skills/verygoodplugins-mcp-freescout  
JSON: https://api.skillsregistry.net/v1/skills/verygoodplugins-mcp-freescout

## Description

Manages FreeScout helpdesk tickets by fetching, analyzing, and updating tickets, drafting replies, and searching with advanced filters via the Model Context Protocol.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-09-01

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** search
- **Updated:** 2026-09-01

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/d6ivkhb8uz)
- **Repository:** <https://github.com/verygoodplugins/mcp-freescout>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "verygoodplugins-mcp-freescout"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/verygoodplugins-mcp-freescout` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/verygoodplugins-mcp-freescout/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt