# tickiti-mcp

> Use this tool when you need to manage helpdesk tickets and operations using natural language, enabling AI assistants to interact with the Tickiti API for tasks such as creating, updating, and resolving tickets. It solves problems related to automated customer support and ticket management, providing a seamless interface for AI agents to access and manipulate helpdesk data. The tool accepts natural language inputs and returns relevant ticket information and status updates as outputs.

Canonical page: https://skillsregistry.net/skills/tickiti-tickiti-mcp  
JSON: https://api.skillsregistry.net/v1/skills/tickiti-tickiti-mcp

## Description

An MCP server that exposes the Tickiti helpdesk API to AI assistants, enabling ticket management and helpdesk operations via natural language.

## Trust

- **Trust score (0–1):** 0.90
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** api-integration
- **Updated:** 2026-09-19

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/q21ejeqciu)
- **Repository:** <https://github.com/tickiti/tickiti-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "tickiti-tickiti-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/tickiti-tickiti-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/tickiti-tickiti-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt