# Autotask PSA

> Use this tool when you need to streamline IT service management workflows and automate tasks, such as creating and updating tickets, managing companies and contacts, and tracking resources. It solves problems related to manual data entry, entity referencing, and response formatting, providing a seamless integration with the Autotask PSA platform. The tool accepts inputs like ticket information and company details, and outputs data in configurable formats like markdown or JSON.

Canonical page: https://skillsregistry.net/skills/tegwin-autotask-psa  
JSON: https://api.skillsregistry.net/v1/skills/tegwin-autotask-psa

## Description

Integrates with the Autotask PSA platform for IT service management workflows. Provides tools for searching, creating, and updating tickets, managing companies and contacts, and tracking resources. Features automatic name-to-ID lookups that allow referencing entities by name or email instead of numeric IDs, with configurable response formats in markdown or JSON.

## Trust

- **Trust score (0–1):** 0.94
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** communication
- **Updated:** 2026-09-28

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/tegwin-autotask-psa)
- **Repository:** <https://github.com/tegwin/autotaskmcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "tegwin-autotask-psa"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/tegwin-autotask-psa` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/tegwin-autotask-psa/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt