# TicketAI

> TicketAI — stanleyxisco-ticket-triage-mcp. Use this tool when you need to efficiently manage and respond to IT support tickets, as it analyzes and categorizes ticket urgency, suggests relevant responses, and provides statistical insights through MCP tools, streamlining the support process and enhancing user experience. It solves problems related to ticket overload, delayed responses, and manual analysis, making it ideal for IT support teams and helpdesk operations. By integrating with AI assistants, TicketAI enables automated ticket handling and informed decision-making.

Canonical page: https://skillsregistry.net/skills/stanleyxisco-ticket-triage-mcp  
JSON: https://api.skillsregistry.net/v1/skills/stanleyxisco-ticket-triage-mcp

## Description

Enables AI assistants to analyze IT support tickets, categorize urgency, suggest responses, and retrieve statistics via MCP tools.

## Trust

- **Trust score (0–1):** 0.68
- **Verification tier:** scanned
- **Last scanned:** 2026-08-30

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-08-30

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/nwtb36orc4)
- **Repository:** <https://github.com/StanleyXisco/ticket-triage-mcp->

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "stanleyxisco-ticket-triage-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/stanleyxisco-ticket-triage-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/stanleyxisco-ticket-triage-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt