# Zendesk MCP Server

> Use this tool when you need to analyze and automate ticket management in Zendesk, leveraging AI-powered insights and seamless API integration. It solves problems related to ticket overload, manual analysis, and integration complexities, providing a unified interface for API token and OAuth 2.1 authentication. By using the Zendesk MCP Server, you can streamline ticket processing and enhance customer support workflows.

Canonical page: https://skillsregistry.net/skills/sshadows-zendesk-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/sshadows-zendesk-mcp-server

## Description

Enables AI-powered ticket analysis and comprehensive Zendesk API integration via the Model Context Protocol, supporting both API token (CLI) and OAuth 2.1 (web) authentication modes.

## Trust

- **Trust score (0–1):** 0.48
- **Verification tier:** scanned
- **Last scanned:** 2026-09-03

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** security
- **Updated:** 2026-09-03

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/lhqmyfe0fh)
- **Repository:** <https://github.com/SShadowS/zendesk-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "sshadows-zendesk-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/sshadows-zendesk-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/sshadows-zendesk-mcp-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt