# zammad-mcp-server

> zammad-mcp-server — softoft-orga-zammad-mcp-server. Use this tool when you need to integrate AI models with your Zammad Helpdesk, connecting Claude, Cursor, and LLMs via Model Context Protocol (MCP) to enhance customer support capabilities. It solves problems of limited AI functionality in helpdesk systems, enabling more efficient and automated support workflows. This server takes in Zammad helpdesk data and outputs AI-driven insights and responses, ideal for use cases requiring advanced customer support automation.

Canonical page: https://skillsregistry.net/skills/softoft-orga-zammad-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/softoft-orga-zammad-mcp-server

## Description

Production-ready Zammad MCP Server. Connect your Zammad Helpdesk with Claude, Cursor, and LLMs using Model Context Protocol (Zammad AI MCP).

## Trust

- **Trust score (0–1):** 0.87
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** container
- **Runtime environment:** vm
- **License:** MIT
- **Updated:** 2026-09-28

## Source

- **Source listing:** [GitHub](https://github.com/Softoft-Orga/zammad-mcp-server)

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "softoft-orga-zammad-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/softoft-orga-zammad-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/softoft-orga-zammad-mcp-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt