# Agentic Support Agent MCP

> Agentic Support Agent MCP — snehaharurkar-agentic-support-agent-mcp. Use this tool when you need to streamline e-commerce support workflows for AI agents, enabling them to efficiently check order statuses, retrieve policy answers, and manage support tickets. It solves problems related to order tracking, policy inquiries, and ticket management, providing a unified interface for AI agents to interact with e-commerce systems. The tool accepts order information and policy questions as inputs and outputs relevant statuses, answers, and ticket updates.

Canonical page: https://skillsregistry.net/skills/snehaharurkar-agentic-support-agent-mcp  
JSON: https://api.skillsregistry.net/v1/skills/snehaharurkar-agentic-support-agent-mcp

## Description

Enables AI agents to check order statuses, retrieve FAQ policy answers via RAG, and create/manage support tickets, all based on the e-commerce support workflow in the repository.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-09-04

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ecommerce
- **Updated:** 2026-09-04

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/osffrzn1im)
- **Repository:** <https://github.com/snehaharurkar/-agentic-support-agent-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "snehaharurkar-agentic-support-agent-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/snehaharurkar-agentic-support-agent-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/snehaharurkar-agentic-support-agent-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt