# mcp-ticketing-server

> mcp-ticketing-server — shaivibansal-mcp-ticketing-server. Use this tool when you need to automate IT helpdesk ticket management, create, search, and update tickets efficiently, and track key metrics. It exposes tools for streamlined ticketing processes, solving problems of manual ticket handling and limited visibility into ticket status. Ideal for IT teams seeking to optimize their helpdesk operations and improve response times.

Canonical page: https://skillsregistry.net/skills/shaivibansal-mcp-ticketing-server  
JSON: https://api.skillsregistry.net/v1/skills/shaivibansal-mcp-ticketing-server

## Description

MCP server for ticketing automation that exposes tools to create, search, and update IT helpdesk tickets, with metrics tracking.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-08-29

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** monitoring
- **Updated:** 2026-08-29

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/lfias52uzy)
- **Repository:** <https://github.com/ShaiviBansal/mcp-ticketing-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "shaivibansal-mcp-ticketing-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/shaivibansal-mcp-ticketing-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/shaivibansal-mcp-ticketing-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt