# MCP Ticket Server

> MCP Ticket Server — saeid1992-mcp-ticket-server. Use this tool when you need to automatically categorize support tickets by severity, category, sentiment, and summary. It solves the problem of manual ticket classification, saving time and increasing efficiency in support ticket management. The MCP Ticket Server takes in support tickets as input and outputs categorized tickets via the Anthropic API, ideal for use in helpdesk or customer support contexts.

Canonical page: https://skillsregistry.net/skills/saeid1992-mcp-ticket-server  
JSON: https://api.skillsregistry.net/v1/skills/saeid1992-mcp-ticket-server

## Description

Exposes a ticket classification tool that categorizes support tickets by severity, category, sentiment, and summary via MCP, using the Anthropic API for classification and packaged as a Claude Desktop extension.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-03

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ai-ml
- **Updated:** 2026-09-03

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/q0kbrinbqd)
- **Repository:** <https://github.com/Saeid1992/mcp-ticket-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "saeid1992-mcp-ticket-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/saeid1992-mcp-ticket-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/saeid1992-mcp-ticket-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt