# genesys-mcp

> genesys-mcp — ryanshatz-genesys-mcp. Use this tool when you need to build and manage Genesys Cloud resources, such as queues and user skills, and create Architect flows with a visual flow builder. It solves problems related to contact center configuration and automation, enabling AI assistants to streamline workflows and improve efficiency. The tool accepts input configurations and outputs validated, published flows via the Genesys validation pipeline.

Canonical page: https://skillsregistry.net/skills/ryanshatz-genesys-mcp  
JSON: https://api.skillsregistry.net/v1/skills/ryanshatz-genesys-mcp

## Description

MCP server for Genesys Cloud that enables AI assistants to build and manage queues, skills, users, wrap-up codes, and Architect flows, including a flow builder that renders diagrams and publishes via Genesys' validation pipeline.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-08-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** devops-ci
- **Updated:** 2026-08-28

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/xa6j68mo1m)
- **Repository:** <https://github.com/ryanshatz/genesys-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "ryanshatz-genesys-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/ryanshatz-genesys-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/ryanshatz-genesys-mcp/pull`

---
SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt