# i-net HelpDesk MCP Server

> i-net HelpDesk MCP Server — roddyst-i-net-mcp-server. Use this tool when you need to automate and integrate ticket management tasks, such as searching, creating, and updating tickets, to streamline helpdesk operations and improve customer support efficiency. It exposes a web-API for AI agents to interact with the i-net HelpDesk system, allowing for seamless integration and automation of ticket-related tasks. Ideal for use cases where automated ticket processing and workflow optimization are required.

Canonical page: https://skillsregistry.net/skills/roddyst-i-net-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/roddyst-i-net-mcp-server

## Description

MCP server that exposes the i-net HelpDesk Ticket Web-API as tools for AI agents, enabling ticket search, reading, creation, and actions like replying, closing, and escalating, with attachment support.

## Trust

- **Trust score (0–1):** 0.67
- **Verification tier:** scanned
- **Last scanned:** 2026-08-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ai-ml
- **Updated:** 2026-08-28

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/ep7aihj5uf)
- **Repository:** <https://github.com/roddyst/i-net_mcp_server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "roddyst-i-net-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/roddyst-i-net-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/roddyst-i-net-mcp-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt