# Zendesk

> Use this tool when you need to automate interactions with Zendesk support systems, manage tickets and comments, or integrate Help Center articles into your workflows. It provides a standardized interface for retrieving and managing Zendesk data, enabling use cases like intelligent ticket routing and automated response generation. Ideal for customer support teams and AI developers, it abstracts complexities of API interactions and offers specialized prompts for ticket analysis and response drafting.

Canonical page: https://skillsregistry.net/skills/reminia-zendesk  
JSON: https://api.skillsregistry.net/v1/skills/reminia-zendesk

## Description

This Zendesk MCP server, developed as an open-source project, enables AI assistants to interact with Zendesk support systems. It integrates with the Zendesk API to provide tools for retrieving and managing tickets, comments, and Help Center articles. Built with Python and leveraging the MCP library, it offers a standardized interface for Zendesk operations, abstracting complexities of API interactions. The server implements specialized prompts for ticket analysis and response drafting. It's particularly useful for customer support teams and AI developers looking to incorporate automated Zendesk interactions into their workflows, enabling use cases like intelligent ticket routing, automated response generation, and knowledge base integration.

## Trust

- **Trust score (0–1):** 0.83
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ai-ml
- **Updated:** 2026-09-28

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/reminia-zendesk)
- **Repository:** <https://github.com/reminia/zendesk-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "reminia-zendesk"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/reminia-zendesk` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/reminia-zendesk/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt