# JIRA Service Management

> Use this tool when you need to automate and manage JIRA workflows, customer service operations, and integrate JIRA functionality into AI-assisted project management systems. It provides a REST API interface for issue creation, customer request management, and administrative functions, with inputs including API tokens and project-specific configurations, and outputs including real-time action logging and a responsive HTML dashboard. Ideal for teams seeking to streamline JIRA management and integrate it with other systems, it supports both standalone and containerized deployment with Docker Compose.

Canonical page: https://skillsregistry.net/skills/rcortezti-jira-service-management  
JSON: https://api.skillsregistry.net/v1/skills/rcortezti-jira-service-management

## Description

This JIRA administration MCP server by rcortezti provides complete Atlassian JIRA management capabilities through REST API integration, featuring Docker containerization and a web dashboard for monitoring operations. Built with Python and offering tools for issue creation, customer request management, comment addition, and administrative functions through both direct API calls and MCP protocol integration, it includes comprehensive authentication handling with API tokens, project-specific configurations, and real-time action logging with a responsive HTML dashboard. The implementation supports both standalone Python execution and containerized deployment with Docker Compose, automatic health checks, and environment-based configuration management, making it valuable for teams automating JIRA workflows, managing customer service operations, and integrating JIRA functionality into AI-assisted project management systems.

## Trust

- **Trust score (0–1):** 1.00
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** cloud-infra
- **Updated:** 2026-09-19

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/rcortezti-jira-service-management)
- **Repository:** <https://github.com/rcortezti/mcp-jsm>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "rcortezti-jira-service-management"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/rcortezti-jira-service-management` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/rcortezti-jira-service-management/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt