# Ravenna MCP Server

> Use this tool when you need to integrate large language models (LLMs) with the Ravenna help desk platform to manage tickets. It enables LLMs to create, update, and retrieve tickets, streamlining help desk operations and automating tasks. Ideal for use cases requiring seamless interaction between AI models and ticketing systems, it accepts ticket data as input and outputs updated ticket information.

Canonical page: https://skillsregistry.net/skills/ravennahq-ravenna-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/ravennahq-ravenna-mcp-server

## Description

Allows LLMs to create, update, and retrieve tickets directly from the Ravenna help desk platform.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-01

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ai-ml
- **Updated:** 2026-09-01

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/vd6y3nce6i)
- **Repository:** <https://github.com/RavennaHQ/ravenna-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "ravennahq-ravenna-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/ravennahq-ravenna-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/ravennahq-ravenna-mcp-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt