# TANSS MCP Server

> Use this tool when you need to integrate AI assistants with comprehensive ticket management systems, enabling automated interactions for tasks such as ticket creation, phone call management, and IT asset tracking. It solves problems related to streamlining support operations, improving response times, and enhancing customer experience through seamless AI-driven interactions. The tool accepts inputs from AI assistants and outputs relevant data and actions within the TANSS system, facilitating efficient issue resolution and workflow automation.

Canonical page: https://skillsregistry.net/skills/pronet-systems-tanss-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/pronet-systems-tanss-mcp-server

## Description

Enables AI assistants to interact with the TANSS ticket management system through 237 tools covering tickets, phone calls, chats, IT assets, time tracking, remote support, and ERP operations.

## Trust

- **Trust score (0–1):** 0.60
- **Verification tier:** unverified

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-04-22

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/jnwg3blo7i)
- **Repository:** <https://github.com/pronet-systems/tanss-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "pronet-systems-tanss-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/pronet-systems-tanss-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/pronet-systems-tanss-mcp-server/pull`

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