# mcp-freshdesk

> mcp-freshdesk — pipeworx-io-mcp-freshdesk. Use this tool when you need to manage helpdesk tickets and contacts via the Freshdesk API v2, solving issues with customer support and ticket tracking. It takes in API requests and outputs managed ticket and contact data, providing an interface for streamlined helpdesk operations. Ideal for use cases requiring automated or integrated Freshdesk management, such as IT service desks or customer support teams.

Canonical page: https://skillsregistry.net/skills/pipeworx-io-mcp-freshdesk  
JSON: https://api.skillsregistry.net/v1/skills/pipeworx-io-mcp-freshdesk

## Description

Freshdesk MCP Pack — helpdesk ticket and contact management via Freshdesk API v2.

## Trust

- **Trust score (0–1):** 0.95
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** container
- **Runtime environment:** vm
- **Category:** api-integration
- **Updated:** 2026-09-28

## Source

- **Source listing:** [GitHub](https://github.com/pipeworx-io/mcp-freshdesk)

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "pipeworx-io-mcp-freshdesk"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/pipeworx-io-mcp-freshdesk` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/pipeworx-io-mcp-freshdesk/pull`

---
SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt