# OMICall

> Use this tool when you need to access and manage a comprehensive customer relationship management (CRM) and call center platform, solving problems such as automating customer interactions, managing agent workflows, and integrating multi-channel messaging. OMICall provides 80+ tools across various domains, accepting inputs such as authentication credentials and API requests, and outputting data and functionality for customized CRM and call center operations. It is ideal for use in customer service, sales, and marketing contexts where streamlined communication and workflow management are crucial.

Canonical page: https://skillsregistry.net/skills/omicall  
JSON: https://api.skillsregistry.net/v1/skills/omicall

## Description

OMICall MCP Server provides comprehensive access to the OMICall/OMICRM platform APIs. The server offers 80+ tools organized across nine domains: authentication, call center operations (PBX extensions, hotlines, IVR, ring groups, call scripts, audio files, call evaluation), ticketing system, multi-channel messaging (Zalo OA, Zalo Personal, Facebook Messenger, Facebook Posts, Telegram, LiveTalk widget), agent management, notifications, webhooks, auto-dialing, and AI features (text-to-speech with Vietnamese voices, speech-to-text). All tools integrate with service package gates to verify module availability for the authenticated account.

## Trust

- **Trust score (0–1):** 1.00
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** communication
- **Updated:** 2026-09-19

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/omicall)
- **Repository:** <https://github.com/vihatteam/omicall-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "omicall"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/omicall` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/omicall/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt