# MCP Customer Support Example

> MCP Customer Support Example — odelvalle-mcp-support-example. Use this tool when you need to manage customer support operations across multiple tenants, with features like profile and order management, ticket tracking, and refund processing. It solves problems related to tenant isolation, access control, and data validation, ensuring secure and efficient customer support workflows. Ideal for use cases requiring role-based access control and multi-tenant support systems.

Canonical page: https://skillsregistry.net/skills/odelvalle-mcp-support-example  
JSON: https://api.skillsregistry.net/v1/skills/odelvalle-mcp-support-example

## Description

Simulates a multi-tenant customer support backend with tools for profile, order, ticket, and refund management, demonstrating security controls like tenant isolation, role-based access, and input validation.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-08-30

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** security
- **Updated:** 2026-08-30

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/xwbfn4rk2t)
- **Repository:** <https://github.com/odelvalle/mcp-support-example>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "odelvalle-mcp-support-example"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/odelvalle-mcp-support-example` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/odelvalle-mcp-support-example/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt