# Freshdesk MCP Server

> Use this tool when you need to efficiently retrieve and search Freshdesk tickets using natural language queries, solving problems like manual ticket sorting and information overload. It takes in natural language queries as input and outputs relevant ticket details, including conversations, attachments, and custom fields. Ideal for use in customer support and ticket management workflows where quick access to specific ticket information is crucial.

Canonical page: https://skillsregistry.net/skills/nikhilchintawar-freshdesk-mcp  
JSON: https://api.skillsregistry.net/v1/skills/nikhilchintawar-freshdesk-mcp

## Description

Enables fetching and searching Freshdesk tickets, including details like conversations, attachments, and custom fields, via natural language queries.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-08-31

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** search
- **Updated:** 2026-08-31

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/watsgt2o5u)
- **Repository:** <https://github.com/nikhilchintawar/freshdesk-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "nikhilchintawar-freshdesk-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/nikhilchintawar-freshdesk-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/nikhilchintawar-freshdesk-mcp/pull`

---
SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt