# Amazon Connect MCP Server

> Use this tool when you need to integrate AI assistants with Amazon Connect contact centers, enabling automated customer interactions and streamlined support processes. It solves problems such as inefficient customer service workflows and limited AI capabilities, providing 88 tools and 91 configuration templates as input to generate customized solutions as output. Ideal for use in multi-region contact center environments where AI-driven support is crucial.

Canonical page: https://skillsregistry.net/skills/mundurragacl-amazon-connect-mcp  
JSON: https://api.skillsregistry.net/v1/skills/mundurragacl-amazon-connect-mcp

## Description

An MCP server that enables AI assistants to interact with Amazon Connect contact centers, providing 88 tools, 91 configuration templates, and multi-region support.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-09-01

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-01

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/zsertb8dpl)
- **Repository:** <https://github.com/mundurragacl/amazon-connect-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "mundurragacl-amazon-connect-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/mundurragacl-amazon-connect-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/mundurragacl-amazon-connect-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt