# ServiceNow Incident MCP Server

> Use this tool when you need to integrate AI-powered incident management into your ServiceNow workflow, automating tasks and providing access to incidents, users, CMDB records, and knowledge articles. It solves problems related to incident management, such as streamlining ticket resolution and improving user experience. The tool takes in AI assistant inputs and outputs validated incident management data, making it ideal for use cases where efficient incident resolution is crucial.

Canonical page: https://skillsregistry.net/skills/mdasiff-servicenow-mcp  
JSON: https://api.skillsregistry.net/v1/skills/mdasiff-servicenow-mcp

## Description

A production-ready MCP server that turns any MCP-compatible AI assistant into an AI-powered ServiceNow Incident Management Assistant, exposing incidents, users, CMDB records, and knowledge articles through validated tools.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-01

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-01

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/nwpsdj5twg)
- **Repository:** <https://github.com/mdasiff/servicenow-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "mdasiff-servicenow-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/mdasiff-servicenow-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/mdasiff-servicenow-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt