# Support Agent MCP

> Use this tool when you need to efficiently manage customer inquiries and orders, and resolve issues related to refunds and access failures. It provides core functionality for order and customer lookup, refund issuance, and error categorization to ensure accurate routing and results interpretation. Ideal for use in customer support contexts where quick and accurate issue resolution is crucial.

Canonical page: https://skillsregistry.net/skills/malston-support-agent-mcp  
JSON: https://api.skillsregistry.net/v1/skills/malston-support-agent-mcp

## Description

Provides order lookup, customer lookup, and refund issuance tools with categorized errors to ensure accurate routing and distinguish access failures from valid empty results.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-09-03

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-03

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/ryplqh9nnq)
- **Repository:** <https://github.com/malston/support-agent-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "malston-support-agent-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/malston-support-agent-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/malston-support-agent-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt