# ServiceNow

> Use this tool when you need to integrate with ServiceNow for IT service management operations, such as incident and change management, or when you require access to configuration items, service catalogs, and user management. It provides a standardized API interface for creating, searching, and managing ServiceNow resources, with features like retry logic and JSON logging. Ideal for production environments, this tool enables AI assistants to interact with ServiceNow instances through configurable modules and flexible authentication options.

Canonical page: https://skillsregistry.net/skills/lokimcpuniverse-servicenow  
JSON: https://api.skillsregistry.net/v1/skills/lokimcpuniverse-servicenow

## Description

Enterprise ServiceNow integration server that provides complete API coverage for ITSM operations including incident management, change management, CMDB, service catalog, knowledge base, and user management. Built with async Python and featuring configurable modules, retry logic with exponential backoff, and structured JSON logging, it enables AI assistants to interact with ServiceNow instances through standardized tools for creating incidents, searching configuration items, managing change requests, and querying custom tables. Designed for production environments with comprehensive error handling, rate limiting, and flexible authentication options.

## Trust

- **Trust score (0–1):** 0.63
- **Verification tier:** scanned
- **Last scanned:** 2026-09-02

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** monitoring
- **Updated:** 2026-09-02

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/lokimcpuniverse-servicenow)
- **Repository:** <https://github.com/lokimcpuniverse/servicenow-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "lokimcpuniverse-servicenow"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/lokimcpuniverse-servicenow` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/lokimcpuniverse-servicenow/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt