# Freshservice MCP Server

> Use this tool when you need to automate IT service management tasks, such as ticket management and asset tracking, through natural language commands. It enables AI models to interact with the Freshservice platform, solving problems like manual data entry and streamlining IT operations. With natural language inputs and automated outputs, it simplifies IT service management workflows.

Canonical page: https://skillsregistry.net/skills/leemangold-freshservice-mcp  
JSON: https://api.skillsregistry.net/v1/skills/leemangold-freshservice-mcp

## Description

Enables AI models to interact with Freshservice IT service management platform, allowing automated ticket management, change requests, asset tracking, and solution article operations through natural language commands.

## Trust

- **Trust score (0–1):** 0.57
- **Verification tier:** scanned
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-19

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/g35pjuf1lb)
- **Repository:** <https://github.com/LeeMangold/freshservice_mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "leemangold-freshservice-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/leemangold-freshservice-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/leemangold-freshservice-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt