# Zendesk MCP Server

> Use this tool when you need to streamline customer support workflows and manage Zendesk content efficiently. It solves problems related to ticket management, content creation, and response drafting, providing a comprehensive interface for searching, creating, and updating tickets, comments, and Help Center articles. Ideal for use in customer support contexts where automated workflows and prompt analysis can enhance productivity and response quality.

Canonical page: https://skillsregistry.net/skills/kdopenshaw-zendesk-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/kdopenshaw-zendesk-mcp-server

## Description

Enables comprehensive management of Zendesk tickets, comments, and Help Center articles through tools for searching, creating, and updating content. It includes specialized prompts for ticket analysis and response drafting to streamline support workflows.

## Trust

- **Trust score (0–1):** 0.60
- **Verification tier:** unverified

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ai-ml
- **Updated:** 2026-05-05

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/rp8rghxx9y)
- **Repository:** <https://github.com/kdopenshaw/zendesk-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "kdopenshaw-zendesk-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/kdopenshaw-zendesk-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/kdopenshaw-zendesk-mcp-server/pull`

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