# mcp-server-zendesk

> Use this tool when you need to integrate AI assistants with Zendesk customer service platforms to automate tasks, such as searching and managing tickets, creating new tickets, and inspecting automations. It solves problems related to customer support workflow optimization and AI-powered ticket management. The tool accepts inputs like ticket queries and automation rules, and outputs relevant ticket information and management actions.

Canonical page: https://skillsregistry.net/skills/kalchevs-zendesk-mcp  
JSON: https://api.skillsregistry.net/v1/skills/kalchevs-zendesk-mcp

## Description

Enables AI assistants to search tickets, manage tags, create tickets, inspect automations, and more in Zendesk.

## Trust

- **Trust score (0–1):** 0.60
- **Verification tier:** unverified

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** search
- **Updated:** 2026-05-12

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/g46wobdzvs)
- **Repository:** <https://github.com/KalchevS/zendesk-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "kalchevs-zendesk-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/kalchevs-zendesk-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/kalchevs-zendesk-mcp/pull`

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