# Pylon

> Use this tool when you need to manage customer support operations, create and update support tickets, or search and analyze support data. It provides a comprehensive interface for performing CRUD operations on accounts, contacts, and issues, with flexible filters and workflow management capabilities. Ideal for use cases requiring integrated customer support platform management, with admin-level API access and a TypeScript implementation.

Canonical page: https://skillsregistry.net/skills/justinbeckwith-pylon  
JSON: https://api.skillsregistry.net/v1/skills/justinbeckwith-pylon

## Description

Provides integration with Pylon's customer support platform, enabling comprehensive CRUD operations on accounts, contacts, issues, tags, and teams. This TypeScript implementation offers tools for creating and updating support tickets, managing customer relationships, searching across support data with flexible filters, and handling message redaction and issue workflow operations like snoozing and follower management. The server requires admin-level API access from the Pylon dashboard.

## Trust

- **Trust score (0–1):** 1.00
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** data-analytics
- **Updated:** 2026-09-19

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/justinbeckwith-pylon)
- **Repository:** <https://github.com/justinbeckwith/pylon-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "justinbeckwith-pylon"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/justinbeckwith-pylon` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/justinbeckwith-pylon/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt