# genesys-mcp

> genesys-mcp — joe23byte-genesys-mcp. Use this tool when you need to automate and streamline Genesys Cloud organization management using natural language inputs. It solves problems related to manual configuration of queues, skills, users, and IVR flows, enabling efficient setup and control. The tool accepts natural language commands and Mermaid diagrams as inputs, and outputs automated configurations for Genesys Cloud org management.

Canonical page: https://skillsregistry.net/skills/joe23byte-genesys-mcp  
JSON: https://api.skillsregistry.net/v1/skills/joe23byte-genesys-mcp

## Description

An MCP server that puts your Genesys Cloud org under AI control, enabling natural language creation of queues, skills, users, wrap-up codes, and Architect IVR flows with Mermaid diagrams.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-03

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-03

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/nct0iyvg6n)
- **Repository:** <https://github.com/joe23byte/genesys-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "joe23byte-genesys-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/joe23byte-genesys-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/joe23byte-genesys-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt