# io.github.dingdawg/dingdawg-support-agent

> Use this tool when you need to automate customer support tasks, such as classifying tickets, drafting responses, and routing escalations. It solves problems like inefficient support workflows, high response times, and agent overload, by providing automated assistance and streamlined issue resolution. The tool takes in support tickets as input and outputs classified tickets, drafted responses, and routed escalations, making it ideal for use in high-volume support environments.

Canonical page: https://skillsregistry.net/skills/io-github-dingdawg-dingdawg-support-agent  
JSON: https://api.skillsregistry.net/v1/skills/io-github-dingdawg-dingdawg-support-agent

## Description

AI support agent — ticket classification, response drafting, escalation routing.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 2.0.6
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-28

## Source

- **Source listing:** [MCP Registry](https://registry.modelcontextprotocol.io/v0/servers/io.github.dingdawg%2Fdingdawg-support-agent)
- **Repository:** <https://github.com/dingdawg/dingdawg-agent-1>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "io-github-dingdawg-dingdawg-support-agent"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/io-github-dingdawg-dingdawg-support-agent` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/io-github-dingdawg-dingdawg-support-agent/pull`

---
SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt