# ai-l1-support-agent

> ai-l1-support-agent — infernaltiger-ai-l1-support-agent. Use this tool when you need to automate level 1 support for AI-related issues, as it triages tickets, provides knowledge-based answers, and escalates complex issues to level 2 support via Telegram or GitHub. It accepts incoming support requests as input and outputs resolved tickets, escalated issues, or feedback, utilizing a LangGraph workflow with built-in safety guardrails. Ideal for large-scale AI support operations requiring efficient and reliable issue resolution.

Canonical page: https://skillsregistry.net/skills/infernaltiger-ai-l1-support-agent  
JSON: https://api.skillsregistry.net/v1/skills/infernaltiger-ai-l1-support-agent

## Description

MCP server for AI-native L1 support: triages tickets, answers from a knowledge base, escalates to L2 via Telegram/GitHub, and manages feedback, with a LangGraph workflow and safety guardrails.

## Trust

- **Trust score (0–1):** 0.65
- **Verification tier:** scanned
- **Last scanned:** 2026-08-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** version-control
- **Updated:** 2026-08-28

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/q2rkszmp9q)
- **Repository:** <https://github.com/infernaltiger/ai-l1-support-agent>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "infernaltiger-ai-l1-support-agent"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/infernaltiger-ai-l1-support-agent` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/infernaltiger-ai-l1-support-agent/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt