# chatagent

> chatagent — ibiliaze-chatagent. Use this tool when you need to automate customer support routing and triage, solving problems such as efficient issue resolution and specialist allocation. It takes in customer inquiries and outputs routed requests to sales, billing, or support specialists, leveraging OpenSearch and semantic caching. Ideal for large-scale customer support systems requiring intelligent and secure routing capabilities.

Canonical page: https://skillsregistry.net/skills/ibiliaze-chatagent  
JSON: https://api.skillsregistry.net/v1/skills/ibiliaze-chatagent

## Description

LangGraph multi-agent customer support API in Python. Triage routes to sales, billing and support specialists over OpenSearch RAG and a remote MCP server, behind prompt-injection, PII and language checks. Model fallbacks, semantic caching, tracing, LLM-judge evals.

## Trust

- **Trust score (0–1):** 0.75
- **Verification tier:** verified
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** container
- **Runtime environment:** vm
- **Updated:** 2026-09-28

## Source

- **Source listing:** [GitHub](https://github.com/IbiliAze/chatagent)

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "ibiliaze-chatagent"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/ibiliaze-chatagent` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/ibiliaze-chatagent/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt