# mcp-tomticket

> mcp-tomticket — glira-mcp-tomticket. Use this tool when you need to manage helpdesk operations, including listing, replying, and resolving customer tickets. It solves problems related to customer support, ticket tracking, and knowledge base management, providing a centralized interface for inputs such as ticket information and outputs like resolved tickets and customer interactions. Ideal for use in customer-facing environments where efficient issue resolution and knowledge sharing are crucial.

Canonical page: https://skillsregistry.net/skills/glira-mcp-tomticket  
JSON: https://api.skillsregistry.net/v1/skills/glira-mcp-tomticket

## Description

TomTicket helpdesk MCP: list, reply, log time, and finish tickets plus customers, chats, and knowledge base.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-04

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-04

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/xedvjk55aj)
- **Repository:** <https://github.com/glira/mcp-tomticket>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "glira-mcp-tomticket"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/glira-mcp-tomticket` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/glira-mcp-tomticket/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt