# rt-mcp

> Use this tool when you need to manage Request Tracker tickets, queues, users, and assets using natural language commands. It solves problems related to manual ticket management, queue administration, and user authentication by providing a REST2 API interface. The rt-mcp server accepts natural language inputs and outputs managed ticket and asset information, making it ideal for automating support workflows and streamlining issue tracking.

Canonical page: https://skillsregistry.net/skills/ghidav-rt-mcp  
JSON: https://api.skillsregistry.net/v1/skills/ghidav-rt-mcp

## Description

MCP server for Request Tracker REST2 API, enabling ticket, queue, user, and asset management via natural language.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** verified
- **Last scanned:** 2026-09-03

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-03

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/i96upkmeny)
- **Repository:** <https://github.com/ghidav/rt-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "ghidav-rt-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/ghidav-rt-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/ghidav-rt-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt