# Freshdesk MCP Server

> Use this tool when you need to integrate Freshdesk API v2 into your workflow to manage support tickets, contacts, and conversations. It solves problems related to customer support automation, ticket management, and agent productivity by providing a unified interface for interacting with Freshdesk data. With built-in authentication and rate limiting, it ensures secure and reliable data exchange between your application and Freshdesk.

Canonical page: https://skillsregistry.net/skills/enreign-freshdeck-mcp  
JSON: https://api.skillsregistry.net/v1/skills/enreign-freshdeck-mcp

## Description

Enables interaction with Freshdesk API v2 to manage support tickets, contacts, agents, companies, and conversations with built-in authentication, rate limiting, and error handling.

## Trust

- **Trust score (0–1):** 0.91
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** security
- **Updated:** 2026-09-19

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/p7m62pku2x)
- **Repository:** <https://github.com/Enreign/freshdeck-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "enreign-freshdeck-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/enreign-freshdeck-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/enreign-freshdeck-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt