# Freshdesk MCP server

> Use this tool when you need to automate support operations and enhance customer experience through AI-driven interactions. It integrates AI models with Freshdesk, allowing seamless creation, update, and management of support tickets via the Freshdesk API. Ideal for streamlining ticket management and providing efficient customer support, this tool takes inputs from AI models and Freshdesk API, and outputs automated ticket updates and responses.

Canonical page: https://skillsregistry.net/skills/effytech-freshdesk-mcp  
JSON: https://api.skillsregistry.net/v1/skills/effytech-freshdesk-mcp

## Description

Integrate AI models with Freshdesk to automate support operations. Create, update, and manage support tickets seamlessly through the Freshdesk API. Enhance your customer support experience with automated ticket management and AI-driven interactions.

## Trust

- **Trust score (0–1):** 0.80
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-19

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/cdob370h7l)
- **Repository:** <https://github.com/effytech/freshdesk_mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "effytech-freshdesk-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/effytech-freshdesk-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/effytech-freshdesk-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt