# Zendesk MCP Server for Heroku

> Use this tool when you need to integrate large language models (LLMs) with Zendesk Support for seamless ticket management. It solves problems like automated ticket creation, updates, and filtering, allowing for efficient customer support workflows. The tool accepts natural language inputs and outputs ticket information, ideal for use cases where LLMs need to interact with Zendesk in a Heroku-native environment.

Canonical page: https://skillsregistry.net/skills/dsouza-anush-mcp-zendesk  
JSON: https://api.skillsregistry.net/v1/skills/dsouza-anush-mcp-zendesk

## Description

Enables interaction with Zendesk Support for managing tickets, comments, and filtering via the Model Context Protocol. It allows LLMs to perform actions like creating, updating, and listing support tickets through natural language in a Heroku-native environment.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-09-02

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** ai-ml
- **Updated:** 2026-09-02

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/kfa8jwdg7e)
- **Repository:** <https://github.com/dsouza-anush/mcp-zendesk>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "dsouza-anush-mcp-zendesk"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/dsouza-anush-mcp-zendesk` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/dsouza-anush-mcp-zendesk/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt