# jira-service-desk-mcp

> Use this tool when you need to integrate AI assistants with Jira Service Management, enabling automated management of service desks, requests, and customer interactions. It solves problems such as streamlining service desk operations, improving request tracking, and enhancing customer support. With 40 available tools, it accepts inputs like customer requests and outputs like resolved tickets, making it ideal for use cases like IT service management and customer support automation.

Canonical page: https://skillsregistry.net/skills/czsadykov-jira-service-desk-mcp  
JSON: https://api.skillsregistry.net/v1/skills/czsadykov-jira-service-desk-mcp

## Description

Connects AI assistants to Jira Service Management instances, providing 40 tools for managing service desks, requests, comments, customers, organizations, queues, SLA, approvals, and attachments.

## Trust

- **Trust score (0–1):** 0.68
- **Verification tier:** scanned
- **Last scanned:** 2026-09-01

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** productivity
- **Updated:** 2026-09-01

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/lkwivt6lex)
- **Repository:** <https://github.com/CzSadykov/jira-service-desk-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "czsadykov-jira-service-desk-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/czsadykov-jira-service-desk-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/czsadykov-jira-service-desk-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt