# MCP Request Tracker CrunchTools

> MCP Request Tracker CrunchTools — crunchtools-mcp-request-tracker. Use this tool when you need to manage and automate ticket workflows, or require secure interaction with Request Tracker (RT) for tasks such as searching, creating, and updating tickets. It solves problems related to ticket management, time tracking, and workflow automation, providing a streamlined interface for inputs like ticket queries and outputs like updated ticket status. Ideal for use in helpdesk, IT, or customer support contexts where efficient ticket management is crucial.

Canonical page: https://skillsregistry.net/skills/crunchtools-mcp-request-tracker  
JSON: https://api.skillsregistry.net/v1/skills/crunchtools-mcp-request-tracker

## Description

Enables secure interaction with Request Tracker (RT) for ticket management, including search, creation, updates, resolution, time tracking, and workflow automation.

## Trust

- **Trust score (0–1):** 0.69
- **Verification tier:** scanned
- **Last scanned:** 2026-08-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** search
- **Updated:** 2026-08-28

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/h1isnrtobz)
- **Repository:** <https://github.com/crunchtools/mcp-request-tracker>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "crunchtools-mcp-request-tracker"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/crunchtools-mcp-request-tracker` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/crunchtools-mcp-request-tracker/pull`

---
SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt