# Cisco Support APIs

> Use this tool when you need to access Cisco's support resources programmatically, such as searching bug databases, retrieving case information, or accessing product lifecycle data. It solves problems related to technical support, incident investigation, and product upgrade planning by providing authenticated API calls with robust error handling and rate limiting. The tool accepts authenticated API requests and returns structured responses with pagination, making it ideal for building AI assistants that require automated access to Cisco's support database.

Canonical page: https://skillsregistry.net/skills/cisco-support  
JSON: https://api.skillsregistry.net/v1/skills/cisco-support

## Description

This MCP server provides access to Cisco's Support APIs, enabling AI assistants to search bug databases, retrieve case information, and access product lifecycle data through authenticated API calls. Built by sieteunoseis using TypeScript with comprehensive OAuth2 authentication and rate limiting handling, it offers 8 bug search tools including keyword searches, product-specific queries, and release-based filtering, plus case management tools for retrieving case summaries and details by ID, contract, or user. The implementation features robust error handling with timeout management, token refresh capabilities, Docker containerization support, and structured response formatting with pagination, making it valuable for technical support workflows, incident investigation processes, product upgrade planning, and building AI assistants that need programmatic access to Cisco's extensive support database without manual portal navigation.

## Trust

- **Trust score (0–1):** 0.57
- **Verification tier:** scanned
- **Last scanned:** 2026-09-28

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** database
- **Updated:** 2026-09-28

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/cisco-support)
- **Repository:** <https://github.com/sieteunoseis/mcp-cisco-support>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "cisco-support"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/cisco-support` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/cisco-support/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt