# zammad-mcp

> Use this tool when you need to extend Zammad's functionality with advanced workflow features, such as shared drafts with strict HTML validation, dynamic signature rendering, and localized quote blocks. It solves problems related to collaborative drafting and customized email templating, particularly in German-language environments. This tool takes Zammad API inputs and outputs customized workflow solutions, making it ideal for use cases that require tailored email management capabilities.

Canonical page: https://skillsregistry.net/skills/bm1-de-zammad-mcp  
JSON: https://api.skillsregistry.net/v1/skills/bm1-de-zammad-mcp

## Description

MCP server for Zammad that focuses on workflows the standard Zammad API tooling does not cover well — primarily shared drafts with strict reply-HTML validation, fresh signature rendering and German-localised quote blocks.

## Trust

- **Trust score (0–1):** 0.97
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** api-integration
- **Updated:** 2026-09-19

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/wku5fx8rvo)
- **Repository:** <https://github.com/BM1-de/zammad-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "bm1-de-zammad-mcp"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/bm1-de-zammad-mcp` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/bm1-de-zammad-mcp/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt