# customer-success-manager

> Use this tool when you need to proactively manage customer relationships and identify potential issues. It monitors customer health, predicts churn risk, and detects expansion opportunities through weighted scoring models, providing actionable insights to improve customer satisfaction and revenue growth. Ideal for businesses seeking to reduce churn and increase upsell/cross-sell opportunities, it takes in customer data and outputs prioritized recommendations for targeted intervention.

Canonical page: https://skillsregistry.net/skills/alirezarezvani-customer-success-manager  
JSON: https://api.skillsregistry.net/v1/skills/alirezarezvani-customer-success-manager

## Description

Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models.

## Trust

- **Trust score (0–1):** 0.30
- **Verification tier:** unverified
- **Last scanned:** 2026-08-24

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** instructions
- **Runtime environment:** llm
- **Category:** monitoring
- **Updated:** 2026-08-24

## Source

- **Source listing:** [ClawHub](https://clawskills.sh/skills/alirezarezvani-customer-success-manager)

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "alirezarezvani-customer-success-manager"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/alirezarezvani-customer-success-manager` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/alirezarezvani-customer-success-manager/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt