# Alex's Zendesk MCP Server

> Alex's Zendesk MCP Server — aleburbridge-alexs-zendesk-mcp-server. Use this tool when you need to manage and retrieve Zendesk ticket information, such as ticket fields, comments, and priority, to streamline customer support workflows and improve agent productivity. It solves problems related to ticket management, SLA tracking, and agent performance monitoring. The tool takes agent names and other relevant inputs, and outputs ticket data, including unsolved tickets, to facilitate efficient support operations.

Canonical page: https://skillsregistry.net/skills/aleburbridge-alexs-zendesk-mcp-server  
JSON: https://api.skillsregistry.net/v1/skills/aleburbridge-alexs-zendesk-mcp-server

## Description

Enables interaction with Zendesk to manage tickets, retrieve ticket fields, comments, and priority based on SLA, as well as get unsolved tickets by agent name.

## Trust

- **Trust score (0–1):** 0.68
- **Verification tier:** scanned
- **Last scanned:** 2026-09-03

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-09-03

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/krr3ndi3cm)
- **Repository:** <https://github.com/aleburbridge/alexs-zendesk-mcp-server>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "aleburbridge-alexs-zendesk-mcp-server"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/aleburbridge-alexs-zendesk-mcp-server` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/aleburbridge-alexs-zendesk-mcp-server/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt