# ServiceNow Incident Copilot

> ServiceNow Incident Copilot — akashreddi-servicenow-incident-copilot. Use this tool when you need to streamline incident management and automate triage processes in ServiceNow. It solves problems of manual incident classification and routing, reducing resolution times and increasing efficiency. By integrating with Claude Desktop, it takes in conversational inputs and outputs classified and routed incidents, making it ideal for use in IT service management and helpdesk contexts.

Canonical page: https://skillsregistry.net/skills/akashreddi-servicenow-incident-copilot  
JSON: https://api.skillsregistry.net/v1/skills/akashreddi-servicenow-incident-copilot

## Description

Enables conversational triage of ServiceNow incidents via Claude Desktop, automatically classifying and routing them based on company knowledge.

## Trust

- **Trust score (0–1):** 0.66
- **Verification tier:** scanned
- **Last scanned:** 2026-08-30

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** other
- **Updated:** 2026-08-30

## Source

- **Source listing:** [Glama](https://glama.ai/mcp/servers/y82pus41yt)
- **Repository:** <https://github.com/akashreddi/servicenow-incident-copilot>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "akashreddi-servicenow-incident-copilot"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/akashreddi-servicenow-incident-copilot` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/akashreddi-servicenow-incident-copilot/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt