# NewDesk

> NewDesk — ai-newdesk-newdesk. Use this tool when you need to efficiently manage customer support requests, resolve issues, and process refunds. NewDesk streamlines help desk operations by allowing you to read and answer tickets, look up customer information, and refund payments via Stripe. Ideal for customer support teams, NewDesk simplifies the ticket resolution process and integrates with payment systems for seamless refunds.

Canonical page: https://skillsregistry.net/skills/ai-newdesk-newdesk  
JSON: https://api.skillsregistry.net/v1/skills/ai-newdesk-newdesk

## Description

Help desk: read the queue, answer and solve tickets, look up customers, refund in Stripe.

## Trust

- **Trust score (0–1):** 0.70
- **Verification tier:** unverified

## Facts

- **Version:** 1.1.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Updated:** 2026-09-23

## Source

- **Source listing:** [MCP Registry](https://registry.modelcontextprotocol.io/v0/servers/ai.newdesk%2Fnewdesk)

## Use it

MCP endpoint published by the skill: `https://newdesk.ai/api/mcp`

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "ai-newdesk-newdesk"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/ai-newdesk-newdesk` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/ai-newdesk-newdesk/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt