# ServiceNow

> Use this tool when you need to streamline and automate IT service management processes, such as incident and change management, across multiple modules and instances. It solves problems related to service delivery, asset management, and workflow optimization, providing a unified platform for various stakeholders. With support for multi-instance management, role-based permissions, and multiple authentication methods, it offers a secure and flexible interface for inputs and outputs.

Canonical page: https://skillsregistry.net/skills/aartiq-servicenow  
JSON: https://api.skillsregistry.net/v1/skills/aartiq-servicenow

## Description

Provides deep integration with the ServiceNow platform across 31+ modules including incident management, change management, CMDB, knowledge base, service catalog, scripting, Flow Designer, Now Assist, Service Portal, and more. Supports multi-instance management for connecting to development, staging, production, and multiple customer tenants simultaneously. Features a five-tier permission model with read-only by default, role-based tool packages for 14 personas, and both Basic Auth and OAuth 2.0 authentication.

## Trust

- **Trust score (0–1):** 1.00
- **Verification tier:** verified
- **Last scanned:** 2026-09-19

## Facts

- **Version:** 1.0.0
- **Skill type:** atomic
- **Execution layer:** mcp-remote
- **Runtime environment:** api
- **Category:** security
- **Updated:** 2026-09-19

## Source

- **Source listing:** [PulseMCP](https://www.pulsemcp.com/servers/aartiq-servicenow)
- **Repository:** <https://github.com/aartiq/servicenow-mcp>

## Use it

Resolve this record through the SkillsRegistry MCP server (no auth, read-only):

```
claude mcp add --transport http --scope user skillsregistry https://api.skillsregistry.net/mcp
```

```json
{
  "jsonrpc": "2.0",
  "id": 1,
  "method": "tools/call",
  "params": {
    "name": "get_skill",
    "arguments": {
      "slug": "aartiq-servicenow"
    }
  }
}
```

REST: `GET https://api.skillsregistry.net/v1/skills/aartiq-servicenow` · pull for local use: `GET https://api.skillsregistry.net/v1/skills/aartiq-servicenow/pull`

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SkillsRegistry indexes agent skills from public registries and GitHub. Skills we have analysed are scanned with Circle-IR and scored on six dimensions; each listing states its scan coverage. More: https://skillsregistry.net/llms.txt